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How you can protect yourself from identity theft and/or fraud
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Protect your information online.

  • Do not send personal information by email or instant messages. Once sent or shared, the information is no longer under your control and could be intercepted and stolen.
  • Strictly limit any personal information you post on the web and restrict who can access it. Consider deleting old posts that include personal information.
  • Unless you personally know and trust the sender, do not open files, download programs or click links in emails or instant messaging. Phishing scams often use these “clickbait" techniques to steal and abuse identities and may even gain remote control of your computer.

Be smart about your account access.

  • Use strong passwords that are difficult to guess and include combinations of upper and lower case letters, numbers and symbols.
  • Ensure passwords are always unique and never reused on different sites or accounts. You may need to select a trustworthy password database to keep them secure.
  • Keep your passwords confidential and do not share them with anyone.
  • Never disclose your passwords in a voicemail or email, and do not disclose them over the phone.
  • Ensure no one observes you typing in your password.
  • Choose a PIN that is not obvious and don’t use the same one for different accounts.

Check your account statements regularly to verify all transactions.

Monitor your financial posture by requesting your free personalized credit report from Canada’s two credit bureaus – TransUnion and Equifax.

Contact Saven Financial immediately if you suspect someone has gained knowledge of your PIN, or if you suspect any loss, theft or unauthorized use of your account.

Please Note: Saven Financial has provided this information as high level guidance only. Any reports related to potential fraud will be thoroughly investigated by Saven Financial.

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